Our Services
Support & Maintenance
Our support packages are tailored to your business needs, providing business stability and growth through site monitoring, security updates and patches, feature development and ongoing proactive consultation.
We take a consultative approach to support and maintenance. Our Adobe certified consultants will work closely with you to understand your business needs and implement solutions that enhance site performance and usability.
Support services
Dedicated Support Portal
Upon onboarding you will be given direct access to our team through our dedicated support portal. The portal gives complete visibility allowing you to submit tickets, check progress, resolutions, communicate with the team and overview on time consumed for work undertaken.
BAU Support
We manage the day-to-day technical support to ensure the website is functioning smoothly and evolves with digital landscape changes.
Training
Tailored Adobe Commerce training workshops to ensure you get the best out of the platform. We provide hands-on training and knowledge sharing. Our goal is to ensure you feel confident and capable of handing day to day operations.
Site Health Checks
We undertake periodic 360 degree site health checks to ensure the site is operating at its best. We manage the security patches and ensure the platform is always up-to-date. Through the health checks we proactively advise on code audit, performance and other key areas.
Feature development
We work closely with you to implement custom features that improve user experience and business functionality to address minor and large scale improvements.
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Adobe Commerce Solution Partner
As a long term Adobe solution partner we have deep experience in scoping and building effective, scalable solutions for evolving complex customer requirements on Adobe Commerce/Magento 2.
We have particularly strong experience implementing international B2B stores on Adobe Commerce, which as an industry leading feature rich and fully extensible suite is often a cost effective, dependable choice for most merchants.
Further, we have significant expertise in building multi vendor solutions and integrations across areas such as marketplaces, ERP, WMS, payment gateways and PIM.
We are the official module creator and maintainers for the WMS Orderflow and often create bespoke integrations for various back office systems.
Shopify Partner
As an agency with wide experience across several technology stacks we work closely with customers to identify the correct platform for the business requirements .
Often Shopify can be a better choice for merchants where a more predictable total cost of ownership and the relative simplicity of automatic updates outweigh the flexibility and control provided by platforms such as Adobe Commerce / Magento Open Source.
On this basis we have advised and built several successful Shopify stores for merchants whose business requirements more closely align with the core Shopify platform, its vast partner ecosystem and the bespoke customisation permitted within the limits of the platform.
Case study
Driving online growth for Peacocks.
Peacocks is an award-winning fashion retailer with over 400 stores in the UK and more than 200 additional stores worldwide.
We engaged with Peacocks as their business-critical ecommerce development provider. Our approach was holistic, involving the road-mapping of key improvements and the introduction of new features and functionality to drive improved revenue and conversion, while providing ongoing maintenance and support to ensure stability.
+58%
Increase in online revenue
+32%
Conversion rate increase
What our clients say
The team at SixBySix has played a crucial role in our expansion over the last few years. They’ve been our primary resource for brainstorming fresh concepts and for the integration of new systems into Magento…ensuring rapid responses and effective prioritisation of tasks. Whenever a critical issue emerged, their response time was outstanding.
BEGG X CO
Ross Lawrie, Head of Digital & Marketing
What our clients say
Working with SixBySix over the years has been great and they’ve shown to have huge experience in Magento and all around ecommerce. I’ve found all the team to be really helpful in understanding our business needs.
PUREPAY RETAIL
Paul Gleave, Ecommerce Trading Manager